Volunteers are needed to help socialize very shy cats.
http://network.bestfriends.org/nyecounty/news/19886.html
"So this week we are urgently seeking volunteers who have a gentle touch. Sherry explained the strategies the team is using to help the cats come around: “Cats are animals, and they do what works. When they hiss and spit, people usually become visibly frightened and back off. What we are doing is changing the reaction – giving the cats a very small reaction, or no reaction to their behavior.
“We just keep gently and slowly offering to touch them with a wand and, if they allow it, go on to give a gentle stroke. The main thing is to show the cats that no matter what behavior they exhibit to us, nothing bad will happen to them."